Shipping policy
At Vibrant Crown, we strive to provide a seamless and efficient shopping experience for our valued customers. This includes ensuring prompt and reliable delivery of your purchases. Please review our shipping policy below to understand the details and guidelines regarding shipping methods, processing times, and any applicable fees.
Processing Time:
Once you have successfully placed an order, our team will process and prepare it for shipment. Processing times may vary depending on the availability of the product and order volume. Typically, we aim to process in 24 hours and ship orders within 1-2 Business Days. During peak seasons or promotional periods, processing times may be slightly longer, and we appreciate your patience and understanding.
Order Tracking:
To keep you informed about the progress of your order, we provide order tracking services. Once your package is dispatched for delivery, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your shipment through our website or the designated carrier's online tracking system. This allows you to stay updated on the location and estimated delivery date of your package.
Shipping Fees:
Shipping fees may apply to your order, and they are calculated based on various factors, including the shipping method chosen, the destination, and the weight or dimensions of the package. During the checkout process, you will have an opportunity to review and approve the applicable shipping fees before finalizing your purchase. We strive to keep our shipping fees reasonable and competitive while ensuring the safe and timely delivery of your items.
| Orders over £50 | FREE |
| Orders under £50 | £3.00 |
Shipping Restrictions:
While we strive to provide shipping services to as many locations as possible, there may be certain restrictions and limitations on specific products or destinations due to legal or logistical reasons. In such cases, we will notify you promptly and offer alternative solutions if available.
Customer Support:
If you have any questions, concerns, or need assistance with your shipment, our dedicated customer support team is here to help. Please reach out to us through our customer support channels, and we will respond to your inquiries in a timely manner.
Note: This shipping policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates or modifications.